Top 10 Housecall Pro Alternatives and Competitors For Field Service Business

Over 89% of the clients prefer modern, on-demand scheduling software, and would happily pay a premium for it. 

90% of the clients focus on customer service as their deciding factor for reaching out to the same vendor the next time they need it.

The importance of quality field service management is rising, and dedicated software like Housecall Pro can handle it.

But that’s not the benchmark you should look for. Housecall Pro has multiple drawbacks like poor customer support, limited tracking features, and no real-time tracking, among others that restrict your business from unlocking the best potential of a powerful field service software.

Let’s look at different Housecall Pro alternatives that can assist you in transforming your service business.

Why Do You Need A Housecall Pro Alternative?

Before we jump to the core part, we wanted to highlight the major drawbacks of Housecall Pro that increased the need to search for its alternatives.

• Difficult to use for new users

  The interface and user experience of the software can be difficult for non-technical professionals. The complexities and advanced features of the software make it difficult for multiple management professionals and technicians to extract its maximum potential.

  It can hinder the growth of the business and result in limited optimization of your service business.

• Poor customer support

  If you seek assistance from customer support to use the software to its maximum potential, you won’t get great customer support. 

  Housecall Pro has a poor customer support ecosystem with limited channels and no real interaction with the support team. If a user gets stuck with technical difficulties, they need to wait for hours or days to resolve the issue.

Talking about alternatives, let’s discuss the best alternatives you can choose for Housecall Pro to bypass these drawbacks and touch the maximum potential of using a dedicated home service business software.

Top 10 Alternatives & Competitors to Housecall Pro

1. FieldCamp

FieldCamp is one of the leading service scheduling software with a user-friendly and simple UI/UX, great customer support, and a wide range of features for tracking and reporting. Bypass all the hurdles restricting your service business growth using FieldCamp.

You can extract previous data on your employee’s performance and customers for in-depth analytics to optimize your business and increase sales capabilities.

Being one of the inexpensive software compared to others in the industry, FieldCamp offers advanced service scheduling features that can help you streamline your business operations and ensure quality customer service.

You can minimize the extra manual efforts of your workforce and increase efficiency to ensure maximum productivity for better results. FieldCamp helps you to one of the leading field service companies with its finely curated customer care modules.

You get excellent back-end support to bypass difficult technical glitches and ensure the smooth functioning of your service business.

Irrespective of your business scale or type, you can use FieldCamp to improve your existing home service businesses, integrate automation, and get centralized control of business operations.

You can schedule the tasks of your technicians, and they can access their schedules using the mobile application or desktop. It helps them to stay on track and avoid failed or delayed service.

You handle the complexities of peak season and handle your resources in the most optimized manner by simplifying the process using FieldCamp. Your workforce can use the power of voice-to-text functionality while managing their work to explore different features of the software for a better user experience.

FieldCamp helps you maintain all your books and transactions with accurate financial reporting. So, you do not need to opt for any third-party accounting software like Xero accounting software.

FieldCamp can help you save 95% of the service management time. It also provides you with a 14-day free trial to understand the software’s ins and outs without prior technical knowledge.

2. Jobber

Jobber is another great alternative for Housecall Pro that can assist you in managing your field service business operations with finesse. Using Jobber, you can minimize your service business management effort and maximize your work efficiency. 

It’s ideal for different industries like lawn care, plumbing, HVAC, and construction to streamline the business workflow and achieve the desired business goals.

You can integrate automated workflows to remove redundancies and human errors for better business results. You can deliver a quality customer service experience with quality invoicing, scheduling, dispatching, financial management, and customer management.

Jobber can assist you to have centralized control and handle the business operations. Your team can communicate seamlessly to avoid dynamic friction or troubles during the service tasks and collaborate for better work efficiency.

While using Jobber, you do not need to use any accounting software as they are facilitated with accounting features. So, you can get rid of your existing accounting system.

Jobber offers real-time job tracking, a mobile app, GPS tracking, generating professional invoices, and easy follow-up on assigned tasks.

3. Service Fusion

Service Fusion is one of the Housecall Pro alternatives that can help you to transform your customer’s account information records into digital formats. It can enable you to control customer management, scheduling, invoicing,  payment reminders for customers, and reporting.

You can control the tasks for your workforce and ensure maximum productivity and work efficiency for your employees. It can help you deliver the best customer experience to your clients and ensure that your employees are happy working for your business.

It offers calendar sync, inventory management, GPS fleet tracking, and third-party integrations that can help you deliver a premium service experience to your clients and ensure that you stand out from the rest in the industry.

4. Service Titan

Service Titan is a professional field service management software that can provide you with a one-stop shop to simplify business processes and increase productivity. You can get real-time updates about your team’s performance and ensure that they can bypass different difficulties in the service business.

You can create a smooth communication channel using ServiceTitan to remove the friction in connecting the management team with the on-ground service team. 

It offers advanced features like a dedicated training library, eliminating paper from service management processes, and importing data to improve the existing business workflow.

Just like Oracle field service software, service titan has exceptional data analytics and management features.

You can automate the scheduling aspect for your technicians once the customer places a service request because of the powerful back-end algorithm of software.

5. WorkWave

WorkWave is an intuitive smart job management software that can help you unlock new business opportunities in your service industry and increase your business revenue.

You can use the advanced features of the software like QuickBooks integration, GPS tracking, work dispatching, mobile access, scheduling, and built-in reporting for better business efficiency and output.

The user-friendly UI/UX can help you remove the hassle of using the advanced software for the first time. You don’t require prior technical knowledge to use the software and extract the best results for your business.

You can train your workforce within no time to explore different software functionalities for better usability and ensure that they can increase their productivity to handle the rise in demand and deliver a quality service experience to your clients.

You can access the desktop and mobile versions of the software and have a bird’s eye of the  business operations. You can get detailed reporting and tracking to achieve your desired business goals quickly.

The field service management platform automates the scheduling process and improves the quality of on-demand service businesses.

6. mHelpDesk

mHelpDesk is a quality field service management solution that can minimize redundancies and human errors and help your team focus on the core business operations for scaling your business. You can handle the rise in demand and solve the complexities by simplifying business workflows using the software.

You can enhance the existing quality of your service task and automate billings, scheduling, invoicing, and other business operations.

mHelpDesk helps you extract detailed business reports to understand the business better and optimize the workflows. The software offers a quality user experience with automated features and customer support. 

The stand-out feature offered by mHelpDesk is that it enables you to work offline and ensure that your team can operate with maximum efficiency even if the internet connection is weak.

It can be easily integrated with third-party applications and used on different Android and iOS devices. You can schedule the technician’s day-to-day schedule seamlessly and use the wide range of features offered by mHelpDesk like offline mode, real-time location, GPS mode, mobile payment process, and workflow management.

7. FieldEdge 

FieldEdge is an all-in-one solution for the team and a great alternative to Housecall Pro. The field service management software is used in the field service industries like plumbing, application repair, HVAC, and electrical. 

The software allows companies to manage business remotely with features such as scheduling, dispatching, invoicing, customer service tracking, real-time data, customizing the report, and third-party integration. 

It is easily accessible from both office and field with its web-based program. FieldEdge enables you to dispatch technicians and keep track of progress with its dispatch board. The software comes with a mobile app that allows technicians to access tasks, items, and materials.

Also, the Housecall Pro alternative provides a customizable price book that helps technicians to present efficient options to the customers. Hence, increase in revenue and streamlining of the workflow.   

The field service management software offered customer support through phone and email. 

8. Workiz

Workiz is a Housecall Pro alternative for small to medium field service businesses. The field service management software streamlines business with scheduling, inovicing, estimating, and payment process features.

It specializes in HVAC, carpet, plumbing, electrical, locksmith, junk removal, and garage. The software helps to manage important tasks like reporting, online booking, and quote management. 

The unique feature of Workiz is their calling booking feature which you will not find in Housecall pro. It allows clients to book jobs through a widget and help the owner to interact with customers by using mobile devices. 

Moreover, the booking widget syncs with the calendar in real-time. Also, it helps you to find the client quickly with its CRM and notify you if you have placed the same entry that matches the previous entry. 

9. ServiceMax

The FSM software is built on the Salesforce.com platform and offers an integrated suite of applications. It helps to manage services to business customers and is ideal for small-medium sized businesses. 

ServiceMax offers features including contact management, task scheduling, customer services, time-tracking, and drag-and-drop functionality. It provides services for industries like manufacturing, medical, mining, utility, and energy.

The software minimizes the complexity of the service business by providing a streamlined process to manage business resources. ServiceMax simplifies business processes by providing real-time technician tracking to manage the team. 

Nevertheless, the unique feature of ServiceMax is its inventory management. The feature control business operations and helps to track, parts, and returns resource services. 

10. Kickserv 

Kickserv is a cloud-based field service management software that offers small business functionalities and tools. It helps with scheduling, customer relationship management, invoicing, payments, dispatching, and estimating.

Kickserv is designed for numerous industries like HVAC, cleaning, plumbing, electrical, appliance repair, roofing, painting, pest control, and contracting. You can also share an online calendar if the task or job is complete.

The solution supports integration with QuickBooks Online, Xero, and QuickBooks Desktop. It streamlines the workflow process with the 2-way integration and no chance of double entry. Thus, you can save more time and money as you don’t have to repeat the task.

Now that you know the best Housecall Pro alternatives, you need to decide to choose the best software suitable for your business requirements and budget.

It’s Your Time to Decide

Being in a service business; you need to minimize your operational cost and maximize your business profits and ensure that your workforce delivers the best service experience to your clients.

Based on these requirements, FieldCamp is the most suitable service scheduling software you can use because of its highly cost-effective prices and wide range of features that can help you maximize your service potential.

You can save up to 95% of your field management time and digitize 90% of your day-to-day operations.

So, what’s making you wait?

Get the 7-day free trial and transform your business with FieldCamp.